We are looking for a motivated Sales, Marketing & Customer Relations Executive to join our team. The key responsibilities include:
- Handle inquiries for maintenance contracts, services, and repairs, and manage the process from quotation to contract completion.
- Visit new customers to generate inquiries for new jobs.
- Meet monthly sales targets.
- Source inquiries from newspapers and local publications like CTC, Kuwait Gazette, Al Youm, etc.
- Manage marketing and advertising across various media channels.
- Update and improve the company’s image by upgrading our website, profile, brochures, and uniforms.
- Address customer issues by collaborating with the operations team.
- Follow up on work estimations and repair approvals.
- Ensure customer satisfaction by gathering feedback upon job completion.
- Collect payments on time from customers after the completion of work.
- Regularly send history reports and gather feedback from contract customers (monthly, quarterly, or yearly).
- Visit customers periodically as scheduled.
- Maintain strong customer relationships to ensure contract renewals and attract new business.
Requirements:
- Excellent salary package based on experience and merit.
- Must have a driving license and own car (fuel and car allowance provided).
- Strong communication and writing skills in both Arabic and English.
- A presentable and dynamic personality.
- Sales incentives based on company policy.
- Minimum educational requirement: Graduate Degree.
- Interested applicants should send their CV with a recent photograph to query@alnaseem-kw.com.