Customer Service Representative (Call Center)

Company: Archon Advisors LLP
Location: Mulund West, Mumbai
Job Type: Full-time, Permanent

Archon Advisors LLP is a well-established advisory and consultancy firm with over a decade of experience. We are currently looking for a Customer Service Representative to join our team.

Key Requirements:

  • Minimum 1 year of experience in accounts or billing profiles.
  • Fluent communication in both Hindi and English (oral and written).
  • Basic knowledge of Tally and Excel.
  • Candidates must be from Mumbai, preferably from Mulund or nearby areas.
  • Notice period: Immediate joiners or those available within 30 days.

Responsibilities:

  1. Prepare and send invoices to clients in a timely manner.
  2. Keep accurate records of all billing transactions and ensure data is entered correctly into the billing system.
  3. Monitor accounts receivable and follow up on unpaid invoices to ensure timely payments.
  4. Resolve any billing discrepancies by communicating with clients and internal departments.
  5. Assist in preparing financial reports related to billing and revenue.
  6. Continuously update and improve billing systems and processes for better efficiency.

Qualifications:

  • Graduate (preferably with a finance background).

How to Apply: If you meet the requirements and are interested in this opportunity, please send your CV to kazeemali934@gmail.com.

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